Skip to main content
CupixVista Support Center BETA
CupixVista App
Submit a request
Sign in
Sign in
CupixVista App
Submit a request
CupixVista
Search the Support Center...
Search
Knowledge Base
🚀 Quick Start
Quick Start Articles
Create a CupixVista Account
★
Install the VistaCapture App
★
First Walk in 5 Minutes
★
🛠️ CupixVista Pro-Tips
Capture Like a Pro
Preparation for Site Capture
Camera Positioning
Walking Technique
OmniNotes in the Field
Upload & Processing
From Camera to Phone to Cloud
What Happens in the Cloud?
Processing Status Emails
Explore Your Model
Rescaling a 3D Map to Known Measurements
SiteView Basics
Clipping & Slices
Camera Motion Playback
Changing Units and Language Preferences
Share & Export
User Roles and Permissions
Publish a SiteView
Groups - Sharing and Collaboration
Project Center
Sharing & Collaboration
Export 3D Data
🔐 Admin & Security
Adjusting and Changing Administrators
CupixVista is SOC-2 Type 2 Compliant
🏗️ Scan-to-BIM
Scan-to-BIM Articles
Cupix Reality Importer (Revit Plug-in)
Scan-to-BIM Overview
Using CupixVista Scans in Revit
Aligning Multiple Scans
📘 Technical Reference
Capture
VistaCapture
Omninotes
Supported 360° Cameras
SiteView
SiteView Overview
Annotations
Bookmarks
Navigation
Navigation in Aerial Mode
Navigation in First-Person Mode
Measurements
Measurements
Measuring with RulerBoard
How to Measure Volume
SiteView Depth Pick Measurement
How Photo Measurement Works
Camera Firmware & Setup
Updating Camera Firmware
Insta360 X5 Basic Setup
Insta360 X4 Basic Setup
Insta360 ONE X2 Basic Setup
Insta360 ONE RS 1-Inch Basic Setup
Ricoh Theta X Basic Setup
Troubleshooting & FAQs
FAQs
Top 10 FAQs
Troubleshooting
Insta360 X5 Manual Firmware Update
Processing Warnings and Errors
Avoiding Capture Issues
Quick Start
Create a CupixVista Account
Time needed: ~3 minutesYou’ll learn: Sign‑up, email verification, and teammat...
Install the VistaCapture App
Time needed: ~2 minutesYou’ll learn: How to download the mobile app required ...
First Walk in 5 Minutes
Time needed: ~5 minutesYou’ll learn: How to connect your camera to the App, T...